Covid-19 Prevention

Hello! The Football Museum is gradually resuming its activities after the quarantine period. We have taken several provisions to ensure that the area is safe for visitors and employees – however, we need the collaboration of everyone. Before planning your visit and buying your tickets, please read about the special operation arrangement:

 

WORKING HOURS
We are operating at reduced hours. Check the current operation arrangement here.

 

TICKETS
Sold exclusively online and with scheduled time to avoid lines. Payment with credit card or bank slip accepted. To access the Museum, just show your e-ticket or printed ticket. Buy here.

 

GRATUITIES
Persons entitled to gratuity (check here) must also issue their tickets online at no cost. Access to the Museum requires MANDATORY presentation of proof of entitlement to free admission.

 

FIELD TRIPS AND LARGE GROUPS
Suspended until it is safe to welcome a larger number of people.


LIMITED ACCESS
Our Museum has 6,900 square meters of exhibition area. Some rooms are very large, while others are relatively small. To ensure the safety and comfort of all, we welcome a reduced number of visitors. Admission will be exclusively on the time scheduled when purchasing the ticket.

TEMPERATURE MEASUREMENT
According to the health protocols recommended by the Government of São Paulo, we shall check the temperature of the visitors using a non-contact infrared thermometer. Persons with fever will not be allowed to enter the Museum. In this case, the admission fee is reimbursed.

 

SYMPTOMS
Do not come to the Museum if you have or had the following symptoms in the last 14 days: coughing, fever, coryza, stuffy nose, tiredness, difficulty in breathing, sore throat, loss of the sense of smell or taste, or diarrhea.

 

USE OF MASKS
All persons* with ages 3 and up shall wear masks in all Museum areas, including external spaces. The visitors must bring their own masks. If any visitor forgets to bring their mask, the product shall be available for sale in our store. Our employees shall also wear masks.

*Persons who are unable to take off their masks on their own are exempted.

LOCKERS AND WHEELCHAIR AND BABY CART RENTAL
All the above services remain suspended. Therefore, we advise visitors not to bring backpacks or other large objects to the Museum. Persons with reduced mobility or lap children may use their own equipment wheelchair and baby cart; however, unfortunately, we cannot lend our equipment while there is risk of contamination.

 

DRINKING FOUNTAINS
Turned off for safety reasons. In general, we do not allow food and drinks inside the Museum. However, exceptionally, we shall allow small water bottles during the visit.

 

SOCIAL DISTANCING
The visitors must keep a distance of at least 1.5 meter from each other. The exceptions include families and people who live together, who shall be allowed to stay in their groups. However, these people must keep a distance from other persons and groups.

 

FLOOR MARKINGS
Mind the floor markings while moving around the exhibit. There are footballs marking the areas where people can stay and keep a safe distance from others. In case of doubt, look for one of the Museum guides wearing blue shirts.

 

PERSONAL HYGIENE
There is alcohol gel available for the visitors in several points of the exhibit. There is also tap water and soap available in the restrooms. We advise everyone to sanitize their hands before entering the Museum and after touching anything.

 

REVOLVING DOORS
Shall remain open to avoid contact when changing rooms.

 

COFFEE SHOP AND STORE
Shall operate according to the specific restaurant and store limitations. Check the time schedule here.

 

AREA HYGIENE
The exhibit area is cleaned twice per day, according to the protocol recommended by the Health Authorities. The air-conditioning system was sanitized, the filters were changed, new air inlets were opened, and other maintenance actions were performed. We follow all official instructions regarding the maintenance of such equipment.

 

TEAM
The Football Museum team is as important to us as our visitors. Therefore, all employees who do not need to be physically at the Museum are working from home. The teams who need to come to the Museum are working according to a relay and have been trained and provided with Personal Protective Equipment (PPE).

We check the temperature of all employees at the beginning and end of the work day, and keep daily records and follow-up the development of COVID-19 related symptoms.

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